Why does my ZEUS+®, ZEUS®, or VERUS Edge™ Scan Module not communicate with any vehicles?

If your ZEUS+®, ZEUS®, or VERUS Edge™ Scan Module does not communicate with any vehicles, please try the following

• Verify the Scan Module is on via the LEDs on the Scan Module
  • If the Scan Module is LED is red, contact Snap-on Diagnostics Technical Support at [phone]
• Verify Bluetooth is on
• Verify the Scan Module is paired
• Verify the Scan Module firmware is up to date
• Restart your ZEUS+®, ZEUS®, or VERUS Edge™
• Document any messages displayed on the ZEUS+®, ZEUS®, or VERUS Edge™