Skip to main content
Snap-on Tools Help Center home page
Submit a request
Sign in Quick Links
  • Pocket Guides
  • Promotions
  • Contact Information
  • Health Check
  • Submit a request
  1. Snap-on Tools
  2. Web Services
  3. ShopKey / ProDemand

ShopKey / ProDemand

  • Where can I find out more about the SureTrack Community, ShopKey Pro and PRO Demand?
  • How do I contact ShopKey Pro / PRO Demand? (web links/support)
  • What is the SureTrack Community?
  • If I already have a ShopKey Pro or PRO Demand subscription, and have a qualifying Snap-on Diagnostic Tool, how do I access the SureTrack Community?
  • How can I use the SureTrack Community (ShopKey Pro.com) if I don't have a Snap-on diagnostic tool?
  • What is a Shop account (ShopKey Pro / Pro Demand)?
  • Can I use SureTrack Community (ShopKey Pro.com) if I have a diagnostic tool?
  • How do I get SureTrack data on my diagnostic tool?
  • How do I use a Shop account to access the SureTrack Community on the ShopKey Pro / PRO Demand website?
  • Do I need an authorization code from Snap-on to access SureTrack Community Data on the ShopKey Pro / PRO Demand website?
  • How to remove "Techs" from a Shop account (ShopKey Pro / Pro Demand) ?
  • If the Shop account subscription expires, what is still accessible?
  • In a Shop account profile what is the "Add a Device" tab for ?
  • I have a Technician Profile and am also registered under a Shop account, how do I login (ShopKey Pro or PRO Demand)?
  • If I have a Shop account with Techs added to it, do the Techs get full access to all features in ShopKey Pro or PRO Demand?
  • If I want to add a Tech to my Shop account, does that Tech need to have an Technician Profile?
  • Are Shop account login credentials different than Individual account Profile login credentials?
  • Does a Shop account require a subscription to ShopKey Pro or PRO Demand?
  • How to change settings for a Shop account (ShopKey Pro / Pro Demand)?
  • How do I login to my Shop account (ShopKey Pro / Pro Demand)?
  • How do I create a Shop account (ShopKey Pro / Pro Demand)?
  • Can't Login to SureTrack Community (ShopKey Pro.com)

©

Powered by Zendesk