Security Link error message "Authorization Denied - Failed to Start a Link Session", Reference Code "401"

This error indicates a problem with your Technician Profile and AutoAuth setup

Here are some things to check:

1. Check you Technician Profile Manager and ensure all required fields a completed
2. Ensure your AutoAuth credentials are complete and accurate on the Device Management tab of your Technician Profile Manager
3. Ensure your diagnostic tool serial number and related credentials are complete and accurate on your Auto Auth account
4. Ensure your diagnostic tool is linked (associated) with your Technician Profile